Terms and Conditions

1.1 All online purchases must be paid for prior to shipment of the products, no matter what the value. We retain title to the products you order until you have made payment in full for those products. We reserve the right to refuse to accept credit cards on the basis of country of origin, issuing bank or upon the requirements or recommendation of our payment processor.

2.1 Your order with us is not confirmed until you have received a return email from Wingnut Wings advising we have received your order and payment and that your order is being processed.

3.1 The cost of shipping will be calculated at checkout. Please note however that additional costs such as customs duty and applicable import and value added taxes in the country of delivery are the responsibility of the purchaser.
3.2 Your order will be shipped via your selected method. Although in most cases it will be much shorter please allow up to 30 days for delivery.
3.3 Shipping details must include your full address. Your order cannot be processed if these details are missing.
3.4 For purchasers using a New Zealand delivery address New Zealand GST is charged at check out. All sales to persons outside New Zealand are exempt from NZGST.
3.5 For New Zealand delivery address the calculated shipping cost is inclusive of GST

4.1 Please note that quantities of products available for sale from this site are limited, so products may become sold out. If this should occur and the merchandise is not available on back-order, we will promptly refund any payment which we may have received from merchandise that is unavailable. We will email confirmation of the credit refund in this case.
4.2 Prices of products and other charges displayed on this website are current at the time of issue, but may change at any time and are subject to availability.

5.1 Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products. We reserve the right to refuse service to anyone for any reason at any time.
5.2 Orders can only be placed by people who can make legally binding contracts. Any order placed by you via this website is an offer to you to purchase a particular product for the price (including the delivery and other charges) specified on this website at the time you place your order. We reserve the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this website, an error in your order or a failure in your payment.

6.1 We are not responsible for any customer input errors or typographical errors in your name or address when you enter it in the order form. You are responsible for verifying all information is correct before submitting an order.
We will endeavor in all cases to have returned any shipment that is not delivered as a result of any error in your order form, but if this is not possible the responsibility and onus remains with you.
6.2 You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.


7.1 Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

8.1 Wingnut Wings will not be liable for any direct or indirect loss, damages, personal injury, accident, or special or consequential damages that result from the use of, or the inability to use, the products or the performance of the products.

9.1 These terms and conditions, or any part of them, may be varied or terminated by Wingnut Wings without notice at any time, for any reason. Any variation will be binding when published on this website.

10.1 If the purchaser is acquiring goods for the purposes of a trade or business, the purchaser acknowledges that the provisions of the Consumer Guarantees Act 1993 do not apply to the supply of goods by Wingnut Wings to the purchaser.

11.1 If your order has been damaged in transit, has a manufacturing defect, or if an incorrect item has been shipped to you please contact us within 48 hours on help@wingnutwings.com for instructions.
11.2 Gift cards are non-returnable.
11.3 For orders with delivery addresses in New Zealand non-business purchasers are protected by the Consumer Guarantees Act (CGA).
11.4 Shipping and handling charges on any returned items are non refundable.When returning items we are not responsible for lost items so we recommend you courier them back to us.
11.5 Exchange rate variations: Wingnut Wings is not responsible for any differences in the exchange rate between the date of purchase and the date of refund nor any bank fees charged on the original purchase or refund if applicable.

12.1 All pricing is in United States dollars.
12.2 Your total order amount will be converted to your local currency at a rate decided by your bank. Any additional fees charged by your bank are the responsibility of the customer.

13.1 Wingnut Wings is based in Wellington, New Zealand and operates under New Zealand business law. Any disputes will be held under New Zealand law and in a New Zealand court of law.


14.1 You can review the most current version of the Terms and Conditions at any time at this page.
14.2 We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms of Conditions constitutes acceptance of those changes.

15.1 All content on this site, including text, graphics, logos, button icons, images, audio clips, and software, is the property of Wingnut Wings Limited and protected by New Zealand and international copyright laws. ALL RIGHTS RESERVED.
15.2 You shall be solely responsible and liable for any and all damages resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from any uploading, posting or submission of your content on the Site.
15.3 Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Wingnut Wings or purchasing Wingnut Wings products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Wingnut Wings. You further agree not to change or delete any proprietary notices from materials downloaded from the site.